Privacy Policy

Last updated: February 2025

This Privacy Policy explains how Forex Mentor Pro (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use www.forexmentorpro.com (the “Site”) and our services.

1. Data Controller Information

FMP TRAINING COMPANY LTD
128 City Road, London, EC1V 2NX, United Kingdom
Email: [insert your support email here]

We operate under UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of data:

• Identity Data: name, email, country, account details.
• Contact Data: email address and any contact details you provide.
• Payment Data: processed securely by our payment processors; we do not store card details.
• Technical Data: IP address, browser type, device information, pages visited, referring URLs.
• Usage Data: how you use the Site and training materials.
• Cookies & tracking data: analytics, session cookies, preferences (see section 5).

3. Legal Basis for Processing

We process your information based on:

• Consent – for example, when you sign up to receive emails or marketing.
• Contract – to provide membership access, customer support and billing.
• Legitimate interests – such as preventing fraud, maintaining security and improving our services, provided your rights are not overridden.
• Legal obligation – for tax, accounting and regulatory requirements.

4. How We Use Your Information

We use your personal data to:

• Provide access to training, membership areas and purchased services;
• Process payments and manage subscriptions;
• Send service-related communications (e.g. billing, account notices);
• Send optional marketing emails or newsletters (where you have opted in, and subject to your right to opt out);
• Improve the Site, our content and user experience;
• Maintain fraud protection, platform security and compliance with legal obligations.

5. Cookies & Similar Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyse usage and improve performance.

You can control or delete cookies via your browser settings. If you choose to disable cookies, some features of the Site may not function correctly.

6. Sharing Your Data

We do not sell personal data. We may share your data with:

• Payment processors (e.g. Stripe, PayPal) in order to process your payments;
• Email and communication providers (for sending service and marketing emails);
• Analytics and security services to help us improve and protect the Site;
• Professional advisers (e.g. legal, tax) where necessary;
• Regulators, law enforcement or authorities where required by law.

7. International Transfers

Some of our service providers may be located outside the UK/European Economic Area (EEA). Where your personal data is transferred internationally, we take steps to ensure it is protected, for example by using Standard Contractual Clauses or other appropriate safeguards.

8. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Typically:

• Membership and purchase records: up to 7 years (for legal and tax compliance);
• Marketing contact data: until you unsubscribe or withdraw consent;
• Cookies: in line with typical lifetimes (commonly 30–365 days, depending on type).

9. Your Rights

Under data protection laws, you have the right to:

• Request access to your personal data;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data, in certain circumstances;
• Object to or request restriction of processing, in certain circumstances;
• Request data portability, where applicable;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [insert your support email]. We may need to verify your identity before completing your request.

10. Security Measures

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. However, no system can be guaranteed 100% secure. You are responsible for keeping your account credentials safe.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us so we can delete it.

12. External Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. You should review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised accordingly. Your continued use of the Site after changes take effect will constitute your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

FMP TRAINING COMPANY LTD
128 City Road, London, EC1V 2NX, United Kingdom
Email: [insert your support email]